An outdated answer is worse than none

In March someone notes that the Slack subscription costs €92 a month. In September someone else says it is now €118. A wiki keeps both notes, and an uncontrolled AI can blend them into one convincing sentence.

A fictional Agencia Brío example. What matters is which one is current, and since when.

When someone corrects a fact in the chat, in Slack or from their own AI, Savia looks for what was already on record about the same thing in that area. The new version replaces the old one.

The old version is not deleted. It stays in Memory as history, is no longer used to answer, and an administrator can restore it. A note from the Design team cannot retire something that applies to the whole company.

If someone writes “this month we invoiced €24,000”, Savia stores “in September 2026”. A year later the figure still says its month, and two months never contradict each other.

Every source arrives with its date. When two documents disagree, Savia uses the most recent one and says since when it applies.

Content from Notion, Google Drive, SharePoint, GitHub or Confluence is read again when it changes at the source, and anything deleted there leaves Savia. More in what you can connect.

When an area goes 90 days without new knowledge, its expert receives a short form: “what has changed?”. An expert can also update a published answer. The new version goes through review, and the old one keeps answering in the meantime.

Savia recognises the people, clients, tools and processes in your sources and builds a card for each one: where it appears, what it appears with and who contributed those sources.

A relationship such as “Lucía manages the Mercadona account” is only stored when a sentence in the source says it word for word, and Savia shows that sentence next to it. When two things only share a document, they appear as “mentioned together”, without an invented reason.

What Savia learns from a Slack thread comes in as testimony. It is cited as “this was said in Slack” until the person who said it confirms it.

When several people say the same thing in different words, the administrator sees one card with how many said it. Repetition does not approve it. When an official answer is not useful, marking it as such opens a gap that reaches the area expert. Ten people asking an expert the same thing send one request.

Savia does not delete knowledge because it is old. A policy stays current until someone changes it, and “how much did we invoice in March?” still has an answer.

Nor does it guarantee a document is correct: it shows when it dates from and where it comes from, so you can check. See also answers with sources and the digital brain loop.