Learn about Savia
An AI assistant for employees: an internal chatbot that answers from your own documents
An internal assistant answers your team’s questions without interrupting the person who knows. A chatbot alone is not enough: it must know your company, cite where its answers come from and admit what it does not know.
The questions that always reach the same people
“How do we onboard a client?” “Who approves this exception?” “How did we solve it last time?” These work questions have answers, but the answer lives in a person.
An internal assistant replies on the spot, without waiting for that person to be free. It is especially useful for onboarding.
AI trained on company documents: what it means
It usually does not mean retraining a model. The common approach is to give it access to what the company knows and ask it to answer from there, citing the source.
It has a practical advantage: if a document changes, the answer can change with it instead of repeating the old version. Savia does not use company content to train models.
Three ways to answer employees
| Option | Knows your company | Cites sources | Respects permissions | If it does not know |
|---|---|---|---|---|
| General AI without company sources | No | Has no internal source | Does not know your areas | Needs checking |
| FAQ chatbot | Only what was written for it | Depends on setup | Depends on setup | Often repeats one line |
| AI internal assistant such as Savia | Chosen sources and expert explanations | Yes, with the document | By area and person | Flags the gap and asks an expert |
What to require of an internal assistant
Cite its source
So you can check the answer. See answers with sources.
Respect permissions
Each employee sees only their own. Read security.
Admit what it does not know
No inventing, and asking someone who knows.
Use your tools
It reads the sources you choose, with no migration.
How to start with a pilot team
- Pick one team. One with repeated questions.
- Connect its sources. And decide who sees what.
- Try it for a week. With real work questions.
- Review the gaps. And give each an owner.
The full loop is in the digital brain guide. To put a figure on the problem, use the Invisible Tax test.
Frequently asked questions
What is an AI assistant for employees?
An internal assistant your team asks work questions in plain language, answering from company knowledge and citing where each answer comes from.
Is it the same as an internal chatbot?
They are similar, but an FAQ chatbot only answers what someone wrote in advance. An AI assistant consults company sources and can point out what is missing.
Do we have to train the AI on our documents?
No model retraining is needed. It is given access to what the company knows and asked to answer from it, citing the source. Savia does not use company content to train models.
What if the document is outdated?
The citation lets you spot it. You can see which document supports the answer and fix it at its origin.
Can it answer with information an employee should not see?
It should not. Each person queries with their own permissions, and restricted area information is available only to authorised people.
What happens when it does not know?
It says so, records the gap and lets you ask the area expert. That explanation becomes available for the next query.
How do we start?
With the Invisible Tax test or a clarity session. If there is a fit, we agree a 90-day implementation: 30 days to get started and 60 of support.
Start with a conversation
Let’s see where your knowledge gets stuck.
Thirty minutes to review how knowledge moves through your company and see whether Savia fits. Free, with no commitment.
If we go ahead, we agree a 90-day implementation: 30 to get started and 60 of support, with a one-off project payment and monthly maintenance.